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Vertical Urge Online Privacy and Use Policy
First let us sincerely thank you for visiting,
using, and shopping at verticalurge.com. Rest assured your privacy is of
the utmost importance to us and our business. Below we will outline how
we collect information on our website and how it is handled once collected.
Please be aware that when using Verticalurge.com and store.verticalurge.com
you accept our terms and conditions that are described below. Also please
be aware these terms and conditions can change at anytime and you should
check our site frequently to view these updates.
Customer Registration
Vertical Urge gathers certain personal information
for our customers during the shopping and checkout process. Obviously we
will need your name, billing and shipping addresses, email address(es),
telephone number, and credit card information. You also have to create
a user name (which is your email address) and password (which you create)
for your account with us. In the event that you forget your password simply
follow the links and we will email it to you. Please keep in mind that
while we do store this personal information securely, we don't
store the most sensitive information (i.e. credit card numbers) on our
servers or systems. For
the most part your personal information is used solely for the purposes
of processing and shipping your orders. As of now, we do not share our
customer and mailing lists with any outside parties, and do not have any
plans to do so in the future.
Using Your Personal Account
You can log into your personal account at any time while shopping
with us. Simply go to the link provided for "log in", enter your email
address and password, and you will have access to your account information.
There you can update your personal profile, change your password, check
your order status, view all orders placed with us, and track your orders.
You can also call our toll-free line at (877) 236-1723 or our shop line
at (919) 870-7766 and we will be glad to handle your request personally.
Sharing of Private Information
Vertical Urge will only share our customers personal information when required
by law to do so, in the event of a court issued subpoena.
Youngster Policy
Please keep in mind that we do not actively and knowingly collect information
from children under the age of 15. If you are shopping with verticalurge.com
and store.verticalurge.com and you are under the age of 15, we trust you
will have a competent, legal guarding with you to complete the necessary
registrations.
Cookies
Verticalurge.com and store.verticalurge.com make use of cookies (small
text based files stored on your computer) to make your experience with
us as smooth as possible. These cookies are capable of not only remembering
previous visitors, but also can speed up the browsing, shopping, and checkout
process of our site. If you don't want to make use of cookies with browsing
verticalurge.com and store.verticalurge.com simply uncheck the "Remember
Me" box when logging into your personal account with us.
Site Security
Verticalurge.com and store.verticalurge.com use a 128-bit encryption protocol
to protect any sensitive information exchanged between our customers and
our site. Please keep in mind that only browsers that use the 128-bit SSL
protocol will be able to place orders on our site. If you need to upgrade
your browsers click the following links: Internet
Explorer, Mozilla Firefox,
Netscape Navigator.
Additional Information / Questions
Please feel free to contact us at the address, phone numbers, and email
below if you should have any questions or need any additional information.
Vertical Urge
7407 Six Forks Road
Raleigh, NC 27615
ph (877) 236-1723 (toll-free); (919) 870-7766
email: customerservice@verticalurge.com
We sincerely thank you for visiting our site and doing business with us.
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