| | |
|
| |
| | |
|
|
| | |
|
VerticalUrge.com Online Store Frequently Asked
Questions
Q: Is VerticalUrge.com and store.verticalurge.com a safe and secure site
to shop with?
A: Yes, our site is secured with a 128-bit SSL certificate. For more details
head over to our Privacy
page.
Q: What's your return and exchange policy?
A: We try to make every accommodation to make sure our customers are satisfied
with every purchase they make. Go to our detailed Returns
and Exchanges page for all the details on our policy.
Q: How can I get a hold of your printed mail-order
catalog?
A: Vertical Urge doesn't actually print
a mail-order catalog. Why you ask? Simply because our industry changes
on a monthly and even weekly basis. We are committed to offering you the
most up to date and fresh product from our industry.
Q: How can I look at the Nike SB Dunk's
you have available and can I order them online?
A: Vertical Urge is a premium Nike SB dealer and you can check out
the current month's stock on our brick & mortar site, Verticalurge.com.
We don't, however, sell Nike SB products online at the current moment.
If you like SB's, give us a call at (877) 236-1723 and we'll see what we
have in stock for you.
Q: I live in _______ (insert your state here), how long will it take me
to get my order from VerticalUrge.com?
A: Head over to our Shipping Info page and you'll get all the details.
Always bear in mind we do everything in our power to ship your order on
the same day we receive it. We want it in your hands (or on your feet)
as quickly as humanly possible.
Q: What if I don't see the product on your site I want to order? Can I
still get it?
A: If we carry the brand, there's a very
good chance we have it in stock sitting in one of our stores. Give us a
call at any one of the Vertical
Urge stores and we'll be glad to help you out. If we don't have it
we'll special order it for you at no additional charge!
Q: Are your prices the same online as they
are inside your stores?
A: Although we strive to keep prices the same, there are some instances
where they differ. Due to this, we do not match the prices of our online
store inside the actual brick & mortar stores.
Q: How can I get some free stuff?
A: Order some stuff! It's that simple. We put free stickers in every
single box and always check the homepage for other assorted specials and
Gift With Purchase deals!
Q: Can you sponsor me?
A: We appreciate your enthusiasm but it's not that simple. We do have
a team and encourage you to head over to VerticalUrge.com and check out
our team page.
Additional Information / Questions
Please feel free to contact us at the address, phone numbers, and email
below if you should have any questions or need any additional information.
Vertical Urge
7407 Six Forks Road
Raleigh, NC 27615
ph (877) 236-1723 (toll-free); (919) 870-7766
email: customerservice@verticalurge.com
We sincerely thank you for visiting our site and doing business with us.
|
| |
| | |
|
|